IBM Support Assistant - Find Information

The IBM SUpport assistant provides Find Information functionality that you can use to find more information about the your product or the problem that your facing

Search Information

This view lets you search for particular keyword across different sources. Ex. I was working on this problem where WAS was throwing Http 409 error code. SO i can search for information on that error code in IBM Support site, Developer Works site, Google,..

Media Viewer

The Media Viewer tab lets you find the available media for that product such as WAS 6.1 Performance related information from Education Assistant, related .pdf flash files and red books

Product Information

The Product Information tab shows product related information such as recently recommended fixes, Flash, APARS,..