You can also use IBM Support Assistant tool for collecting data (Same Functionality as that of IBM Support Assistant Lite), though collecting data with ISA asks for same inputs as ISA Lite the look and feel of ISA Collector tool is much better
You can reach the Collect tool by clicking on Launch Activity -> Collect and Send Data, In my sample screen i am collecting General data.
This is the view that i get after data is collected
As you can see the collected data can be related to a case and uploaded from here.
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