Perform the following steps to remove the users and groups from the database
- Export all the users from portal server using the following xmlaccess script
<request
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="PortalConfig_1.4.xsd"
type="export" export-users="true">
<portal action="locate">
<user objectid="*" action="export"/>
<group objectid="*" action="export"/>
</portal>
</request> - Verify that the users listed in the result really exists in the LDAP. If not then create a deleteuser.xml xmlaccess file like this
<request
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="PortalConfig_1.4.xsd"
type="update" create-oids="true">
<portal action="locate">
<user action="delete" name="deaduser"/>
</portal>
</request>
Execute this script to delete deaduser from the portal database
Note: After deleting these entries with the modified XML script, all customization is lost for the deleted users and groups.
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